LUMON TRACK · SHOPIFY APP
Terms of Service for the Lumon Track Shopify App.
By installing the Lumon Track Shopify App or accessing our website at lumon.xpvision.io, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not install or use the application.
These terms constitute a legally binding agreement between you (the merchant) and XpVision.
Lumon Track tracks your marketing campaigns against actual sales on your Shopify shop. This helps you, the user, fill the gap in your marketing platform by providing accurate conversion data. We then calculate ROAS and other key metrics to give you a clear picture of your advertising performance directly within your Shopify admin.
The service operates entirely through your Shopify App interface; clients do not have access to an external SaaS admin area and interact with all features natively within Shopify.
You are responsible for maintaining the security of your Shopify merchant account and ensuring that access to your store is restricted to authorized personnel.
You agree not to abuse the application, attempt to reverse engineer the service, or use the app for any unlawful activities. Unauthorized access to other tenants' data in our multi-tenant infrastructure is strictly prohibited.
Lumon Track is not liable for any indirect, incidental, or consequential damages arising from the use of the app, including but not limited to loss of revenue due to inaccurate ad attribution data, Meta API outages, or Shopify API limitations.
We rely on the accuracy of data provided by Shopify and Meta. We do not guarantee 100% uptime for third-party API integrations.
We reserve the right to terminate your access to the service if you violate these terms. Upon termination or uninstallation of the Shopify App, your data will be deleted as outlined in our Privacy Policy.